Industrial, Economic and Administrative Survey of the Los Angeles Department of Water and Power

2022 City of Los Angeles

Los Angeles City Charter requires an industrial, economic and administrative survey of the Los Angeles Department of Water and Power (LADWP) by an independent organization once every five years. This report, directed by joint administrators Controller Ron Galperin, Mayor Eric Garcetti and City Council, analyzes risks and opportunities for improvement at the department.

The report identified several challenges facing LADWP, including in areas such as sustainability, water and power infrastructure, information technology, cybersecurity and emergency management. It outlined several key recommendations for improving service reliability and resiliency to fortify the health of the utility for decades to come.

August 10, 2022

Honorable Members of the Los Angeles City Council 
Los Angeles Board of Water and Power Commissioners

Re: Industrial, Economic and Administrative Survey of the Los Angeles Department of Water and Power

As required under City Charter Section 266(a), the Los Angeles City Controller, the Office of the Mayor, and the Los Angeles City Council shall regularly conduct an Industrial, Economic and Administrative (IEA) Survey of the Department of Water and Power (DWP) by an independent qualified organization.

Representatives from the Mayor’s Office, City Council and Controller’s Office (Joint Administrators) identified several objectives and focused heavily on risks and opportunities for improvement in the areas of sustainability, water and power infrastructure, information technology, cybersecurity and emergency management. The attached “IEA Survey of the Los Angeles Department of Water and Power” is the firm’s final report addressing these objectives.  

The Joint Administrators will closely monitor DWP’s implementation of the recommendations included in this IEA Survey. The Joint Administrators also recognize the need to promote accountability and transparency at DWP given the recent challenges at the department. We will continue to work with DWP leadership and the department’s Inspector General to provide effective oversight and protect the integrity of DWP operations.  

If you have any questions about the report, please contact Devang Panchal, Director of Auditing, at (213) 978-7388 or devang.panchal@lacity.org.

Sincerely,

RON GALPERIN
L.A. Controller

ERIC GARCETTI
L.A. Mayor

NURY MARTINEZ
L.A. City Council President

Enclosure 

cc: Honorable Michael Feuer, City Attorney
Andre Herndon, Chief of Staff, Office of the Mayor 
Martin L. Adams, General Manager and Chief Engineer, LADWP
Sharon Tso, Chief Legislative Analyst 
Matt Szabo, City Administrative Officer
Holly L. Wolcott, City Clerk

Read the Industrial, Economic and Administrative Survey of the Los Angeles Department of Water and Power report for in depth analysis and findings.